• PM Garage Paypal Address: info@pmgarage.com
  Note: We only accept Paypal payments from VERFIED accounts with CONFIRMED shipping address. This is also the address your items will be shipped to.
  
• International Orders: PM Garage will ONLY accept Bank wire transfer or Paypal. PayPal payment must be listed as a Seller Protection Policy 'Eligible' on the transaction details page and must be a CONFIRMED address. Payments will be accepted in U.S. currency only.
  
• We do not accept International Credit Cards.
  
• Money Orders, Cashier Checks and Personal checks (must wait for funds to clear before order is processed. Please allow 7-10 business days after receipt of check.)
  

• The delivery option you choose
• The weight, size and dimensions of your items
• Your shipping preferences
• Orders are normally shipped via UPS or USPS

We do our best to accurately estimate when items will ship from our facilities. Estimated shipping dates are based on several factors, including your des tination address and how quickly we can obtain and assemble items for shipment.

Estimated Delivery Time

• 1-3 Business Days for Order Process
• 1-7 Days Transit Time for US Continental Shipments
• 5-30 Days Transit Time for International Shipments

Occasionally an item is oversold. If this is the case, we will fill the orders on a first come, first serve basis.

Back Orders:
We will notify you in the event of a backorder. We continually seek updates on backordered items and update your order status until the backorder is filled.

Damages: 

PM Garage packs all merchandise carefully to prevent damage during shipments. Nevertheless, damage may occasionally occur in transit. Please inspect your package(s) immediately prior to accepting delivery. Damages and evidence of tampering must be reported to PM Garage and to the shipping carrier immediately. It is extremely important that the contents of the shipment be thoroughly inspected upon receipt for the shipping damage. If damage is observed and found, simply refuse the package due to the damage.

Returns for Refund or Exchange:

If you received a wrong item, please call PM Garage within 2 business days from the date of receipt to obtain a valid RMA number. Replacements will only be sent once the wrong item has been received and confirmed by PM Garage.If you install or modify parts ordered in any way whatsoever, you automatically waive your right to returns, refunds or exchanges.

• All returns must be accompanied by an RMA number. This is only possible by contacting PM Garage and speaking to one of our sales rep. Please have the following ready when calling: Name, Order number, Date of Purchase and phone number where you can be reached.
• Restocking Fees: Upon approval by PM Garage, there will be a 25% restocking fee on priced item.
  Refunds:Upon approval by PM Garage refunds will be issued in the same manner it was paid minus restocking fees and shipping fees. (Cashier checks, money order(s), personal checks will be refunded via PM Garage company check) Please allow 7-10 business days for checks to be processed.
• All returned item(s) will only be accepted if the item(s) are unused and returned to PM Garage within 14 days of receiving an RMA number.
• RMA number(s) expire 7 days after they are issued. Items returned without an RMA number or using an expired RMA number will be refused.
  Note: Separate RMA numbers should be obtained for different orders.
• In the case of error, the customer is responsible for all freight/shipping charges incurred with the return or exchange.This includes the original freight/shipping cost to the customer.
• In the case of error, please call our Customer Service at 562-219-1144 within 2 days of receiving the item to generate a RMA number for exchange.Upon inspection, items found to be unused, uninstalled, in resalable condition, and in original undamaged packaging will be credited less any applicable restocking or re-boxing fee.Items found to be used, installed, not resalable, or with missing or damaged original product packaging will not be credited and the item will be returned to the customer upon request at customers expense.

Cancellation Policy:
Please call our Customer Service at 562-219-1144 to cancel an order.

• PMGarage.com processes your order electronically, therefore, your order may be processed when you 'complete purchase'. We will make every effort to stop the processing of your order if it has not shipped. Please contact us immediately at 562-219-1144 if you wish change or cancel your order.
• All canceled orders will assess a 8% cancellation fee.
• Your order must be confirmed by Customer Service Rep it has not shipped from our warehouse or the manufacturer. Once confirmed, you will be issued a credit or refund minus cancellation fees
• Orders already shipped from our warehouse or the manufacturer cannot be cancelled and will fall under the Returns for Refund or Exchange guidelines.

Note: When calling to speak to one of our Customer Service Rep, please take down their names for reference.

Special Handling Items:

Special Handling items are large or bulky items that incur higher shipping costs.Discounts or Promotions on freight charges do not apply to Special Handling Items.Next Day, 2 Day and 3 Day shipping services are not available for Special Handling Items.Some large or heavy items may need to be shipped via truck freight.Please be aware of any special notes or lengthy availability times that may apply to these items.

• A 4% service charge applies to all engine purchases.
• All used parts are sold AS-IS, no refunds or exchanges.

Special Order Items:

Special order items or custom order items are items which we do not normally stock and cannot be cancel/return or exchange.NO EXCEPTIONS.All special orders and custom orders will be processed in the most timely and efficient manner possible; however, PM Garage will not be held responsible for delays above and beyond its control.

Any refused shipments sent back to PM Garage does not constitute the right to a refund or credit. It is the customers responsibility to make all arrangements with JHPUSA for refused shipments. PM Garage will charge the customer all freight charges associated with the shipment and a 25% restocking fee on all products shipped.

Warranty Disclaimer:

No warranty whatsoever will be valid if the defect was caused by customers abuse, negligence, or mishandling. All merchandise sold by PM Garage is only subject to manufacturers warranty and conditions, if any, and is subject to submission to the manufacturer for inspection and approval for repair or replacement of merchandise. Customer, however, will be responsible for all shipping and handling fees. No labor or inconvenience may be included in any warranty claims. There is no warranty on lights, light bulbs, decals, electrical parts, and engine parts.All products sold by PM Garage, unless otherwise stated in the item description, are sold 'AS-IS'. All engine modification components, except those that are exempt by local laws, are intended for OFF-ROAD use only.These components are legal in California for racing vehicles only, which may never be used on public roads and highways. Federal and many state laws prohibit the removal, modification, or rendering inoperable of any device or element of design affecting vehicle emission or safety in a vehicle used on public highways. Violation of such laws may subject the owner or user to a fine or penalty. Installation of this part may void the warranty coverage, if any, on your vehicle. Vehicles modified by the use of performance parts may no longer be lawfully used on public highways. User assumes all cost and risks associated with these and other import items.

Check your state and local laws regarding the use on any parts. In the event legal proceedings are required to resolve disputes or indifference's, all claims and filings must be made with the Norwalk Municipal Court located in Norwalk, California. Customers will acknowledge and agree to this stipulation once the transaction has been made with PM Garage.As a security precaution, all IP Addresses will be recorded for each completed web transaction. It is the responsibility of the customer/installer to verify the correctness of size and application of all parts before installation.